

Dukaan 90% of customer support staff replaced with AI chatbot
A DIY platform that enables merchants with zero programming skills to set up their e-commerce store using smartphones, Dukaan has replaced 90% of customer support staff with an AI chatbot. Suumit Shah, Founder of Dukaan® shared a Tweet from the official Twitter handle saying, “We had to lay off 90% of our support team because of […]














